Return policy.

It is our hope that you love all of your purchases from KP Threads & Co! However, we understand that some things may happen and a return becomes necessary. Online purchases are eligible for Store credit only; we do not issue refunds for any purchase. Returns can be made by emailing us at kpthreadsco@gmail.com within 5 days of the delivery date. Please ensure that items are returned in their original condition and within the correct time frame to qualify for credit. Thank you for your understanding.

Shipping costs are non-refundable. You are responsible for shipping costs associated with returning the item(s). We recommend using a trackable shipping method to ensure the safe return of the package.

Items must be in perfect, unused condition to be accepted for return for store credit. Tags unattached, makeup or deodorant stains, perfume, cigarette smell, animal hair, stains, of any kind will NOT be accepted. 

Items purchased at a discount or items in a SALE category are FINAL SALE. No exceptions.

We value the satisfaction of each and every one of our customers and will do our very best to assist you. Thank you for understanding.

With Love, KP Threads & Co